Resume

Caseware International - Product Design Manager
Casewares is a SaaS company geared towards accountants and auditors.

MAY 2022 - APR 2024

Hired, onboarded and trained a team of 8 UX Designers and 2 UX Researchers to create usable solutions across several product areas
Created team processes to increase collaboration, improve product quality and advocate for user experience
Facilitated and advocated the journey into the new design system for Caseware
Empowered a cross team effort on initiatives involving design, product and development creating useful solutions to user problems
Created strategies to improve the design team’s influence and design processes
Created a comprehensive team work management system to track, plan and report design activities to upper management
Collaborated with cross functional roles to define and plan future product versions
Monitored deadlines and product quality via metrics

Caseware International - Senior UX Designer

OCT 2019 - MAY 2022

Worked with product and development to redesign the data acquisition platform and increase the SUS score to 86 by creating credible personas, interviewing end users, ideation and iteration of design based on user stakeholder and developer feedback
Hired, trained and managed several co-op students
Created and presented the design solutions to stakeholders for feedback
Created a collaborative culture across other product areas with their designers to address product consistency issues
Planned future product versions with product leadership and development leads

Digit - Senior UX Designer/Founder

Digit is a custom web application development studio specializing in small to medium business solutions.

APR 2018 - NOV 2020

Led UX and UI design and all design thinking excercises
Facilitated client meetings for discovery sessions, planned collaborative efforts and timelines
Website design, development and marketing
Managed customer relations

Cambium Inc - Senior UX Designer

Cambium is a B2C consulting and engineering company based in Peterborough, Ontario.

MAY 2019 - OCT 2019

Qline Solutions (Acquired by CBI 2018) - Senior UX Designer

Qline Solutions is a developer of HealthCare Management systems and developer of custom software solutions.

NOV 2015 - APR 2019

Created user flows, interaction design and personas to relay requirements
Collaborated with cross functional roles to plan, strategize and execute initiatives
Designed user experience in collaboration with stakeholders
Created prototypes
Website design, development and marketing
Coded front end using HTML, CSS and Angular
Developed design system based on Kendo UI

Voicenet Interactive - Senior UX Designer

Voicenet develops voice recognition software and custom solutions.

SEP 2013 - NOV 2015

Collaborated with cross functional roles to plan, strategize and execute initiatives
Website design, development and marketing
Designed and developed responsive layouts for web applications assuring compliance and ensuring software design is competitive in the current market
Created wireframes and prototypes to user and client requirements in collaboration with the development team which were then used in product development
Developed design system based on Kendo UI

Operitel (Acquired by OpenText 2011) - UX Designer

OpenText develops a Learning Management System used by companies globally large and small.

JAN 2005 - SEP 2013

Designed user experience
Website design, development and marketing
Created prototypes for web applications and mobile apps
Collaborated with cross functional roles to plan, strategize and execute initiatives
Established and promoted design guidelines, best practices and standards
Conducted client consultation and requirements gathering for brand development
Coded front end using ASP.net, HTML CSS

Education

Degree:

Computer Science

Via Coursera:

Via Coursera:

Fundamentals of Graphic Design

Via Coursera:

Via Coursera:

User Interface Design & Implementation