Elevating user experience through thoughtful design.
My career in UX has been shaped by a commitment to designing technology that genuinely supports and empowers people.
I’ve worked across fintech, health tech, and education - three fields where trust, clarity, and ethical responsibility are essential. In fintech, I learned the importance of reducing complexity and designing for confidence in high-stakes decisions. In health tech, I saw how design can directly impact well-being, accessibility, and patient dignity. And in education, I experienced how thoughtful interfaces can broaden access, spark curiosity, and support lifelong learning.
As AI entered the mainstream, my work naturally expanded into exploring how intelligent systems reshape user expectations, workflows, and ethical considerations. Today, my relationship with AI is grounded in both excitement and accountability: I’m inspired by its creative and operational potential, but equally focused on ensuring that AI-driven experiences remain human-centered, transparent, and inclusive.
My goal is to help others navigate this evolving landscape with clarity, critical thinking, and empathy.
LEADERSHIP
Coaching, KPIs, leadership, resource planning, stakeholder management, strategic influence, strategic planning, strategic vision, team culture, team management, team motivation
RESEARCH
Accessibility, comparative analysis, competitive analysis, data analysis, information architecture, quantitative data, research analysis, user flows/journey mapping, user research, usability testing
DESIGN
Artificial Intelligence (AI), color theory, creative ideation, design strategy, design systems, information architecture, interaction design, prototyping, UX design, UX writing, visual design, wireframing
PROFESSIONAL
Analytical skills, critical thinking, documentation, presentations, problem solving, project delivery, project management, storytelling, written communication, teams in different time zones
Case Studies
"Good design is like a refrigerator: when it works, no one notices, but when it doesn’t, it sure is hard to think about anything else." — Anonymous
WHAT PEOPLE SAY
Alexa Tang
UX Designer
Marlene has an innate ability to make everyone feel valued and confident, creating a team environment where open communication and mutual respect are the norms. Her approach to leadership is both inspiring and effective, leading by example and always ready to support her team in every challenge. Under her guidance, our team not only met our goals but exceeded them, fostering a collaborative and innovative atmosphere that enhanced our overall productivity.
Marlene is, without a doubt, a brilliant manager and an inspiring leader. Any organization would be lucky to have her at the helm, guiding their team to new heights.
Charath Ranganathan
Chief Technology Officer
"As our UX researcher and designer, Marlene was a significant contributor to Crowdbotics' Product group. She is proficient in all aspects of user experience design and testing and very comfortable interacting with customers and prospects. Not only is she good at synthesizing user research, she's also amazing at leveraging quick UI designs as a means of rapid ideation and iteration on product features. She's someone who is ready to work on a new project or feature and an amazing team player, as many of our developers and customers will testify."
Amalia Litsa
Director of Product
“Marlene's professional maturity and knowledge made her a great partner to myself and the team. She is an extremely self-motivated designer with a high work capacity and unwavering focus and energy.
She took initiative when it came to building out our UX Ops. She created our Notion page and contributed interview templates. She also established ongoing SUS score measurement and reported this KPI to executive leadership on behalf of the Product Team.
Overall, Marlene is a very strong contributor and UX generalist. She knows how to explore the problem space, collaborate with Product and Engineering, test, and iterate.”
Shweta Nanajkar
Senior UX Designer
“Marlene is incredibly approachable and friendly, making it easy for team members to seek guidance and share ideas. Marlene excels at comprehending complex problems, empowers designers by providing appropriate UX design guidelines so designers could lead to effective and innovative solutions. Her commitment to fostering a positive, equal, and just team culture is truly commendable and has made our work environment one where everyone feels valued and motivated.”
Chris Moorehead
Head of Design
"Marlene is a highly effective design leader who motivates and consistently obtains the very best from every designer on her team. She is unsurpassed in her ability to identify, hire, and develop emerging design talent. In my role as Caseware’s Head of User Experience, Marlene reported directly to me, and I relied heavily on her design expertise and superlative team-building skills. Without her assistance and support, I would never have been able to make the systemic changes required to transform Caseware into a truly user-focused software company."
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Louise Bonnamy
User Research Manager
"I highly recommend Marlene as a designer and people leader. She is incredibly skilled at developing teams to reach their full potential, fostering collaboration, and creating a healthy culture of feedback within the workplace. Marlene naturally motivates and inspires others, consistently bringing out the best in her team members."